Returns & Exchanges
At Rose St Trading, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original condition. Please ensure all tags remain attached and the product is unused to qualify for a full refund or exchange.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all labels and protective materials are included to prevent damage during transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a pickup.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing